CALL NOW OUR LOCATION

Right choice for New Car Service

SHARE THIS

It is a fact that you have the right to decide where your vehicle is serviced, maintained and repaired, at competitive prices

Wanting to snap up a great deal in the end of year car sales or thinking about having your new car serviced in time for christmas? Here is some sound advice from Mr Spanner`s Automotive in Sumner.

The acquisition of a new car is one of the biggest investments the majority of people make, so you would be wise to be sure to take care of it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.

It is a fact that you have the right to decide who services your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

You cannot be forced to return the vehicle to the dealership who sold it to you for service or repairs. Provided the work is overseen to the manfufacturers specifications by an adequately trained person and uses tolerable quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Mr Spanner`s Automotive mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Mr Spanner`s Automotive mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Mr Spanner`s Automotive will also only ever use fluids and lubricants that meet the specifications of the vehicle manufacturer.

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the variances between express, statutory and manufacturer warranties to ensure you make the right choice when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be annulled by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So be vigilant for new car dealers who try to include "express" or "extended" warranties, often for free, at the point of sale. Often these 'bonus' warranties may include quite extensive restrictions or provisions, often in a way that is not immediately understood. Many times these special offers provide a small amount, if any additional benefits not already given by the consumer's basic statutory rights and can tie the unwary buyer into a long term agreement with a particular car dealership.

Such special offers are very unlikely to make much mention of the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will need to go to get your car serviced or increased waiting times due to fewer available 0 or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.


New Car Service FAQ's
  

 

Trading Hours: Open Monday to Friday 7:00AM to 5:00PM 


Merry christmas from Mr Spanner's Automotive
Our Sumner workshop will be closed from COB on Friday 22nd December 2017 and will open for trading as normal on Tuesday 2nd January 2018. Ensure you book in your car service well in advance!

Specialist Car Services